CRM Integration

Harness the power of seamless customer interactions

Contact Us

smplVoice CRM Integration

Cloud unified communications with customer relationship management integration: Customer experience – the total customer interaction with your company – is a primary combat zone for competitors in a service economy. Businesses like yours want ways to make their interactions with customers faster and frictionless. Our Cloud UC-CRM integrations do both.

Learn More

Download a Simple Client to User Desktops - a Setup Wizard Does the Rest

  • Enjoy the benefits of cloud delivery
  • Predictable subscription pricing
  • No upfront costs for hardware or software
  • No extra cost for upgrades
  • Scalability as your company grows
Learn More

Need a custom voice solution?

Speed Customer Interactions

Save Time & Reduce Errors With Click-To-Dial – Add Click-to-Dial, or Highlight-to-Dial, functionality to any web page or program by downloading a simple client-to-user desktop application that integrates with Max UC. Dialing with a single click is quick, convenient, and error-proof.

Personalize Service with Screen Pops Via CRM Integration – Integrate Max UC with your CRM by downloading a simple client-to-user desktop application. Users see callers’ contact info and a “screen pop” with customer info from the CRM database, enabling personalized service as soon as the call connects.

Protect Customer Data with Advanced “Embedded” CRM Integration – Proceed seamlessly with our deep and secure embedded integration between Max UC and Salesforce, Zendesk, or Zoho ensuring all customer data remains within the Salesforce, Zendesk, or Zoho environment for increased data security and compliance with data privacy rules.

Learn More

Testimonials

Some kind words from our clients

Rosella LocatelliCMO - Ferrari of Beverly Hills

Your company provides quality solutions quickly, which has helped our locations communicate and run smoothly. Thank you for your qualitative services.

Robert MaslacCEO - Risk Management Group

The Tech Team™ is a great group of people. They are patient and they are very helpful. Over the last decade, they have really become a part of the Risk Management Group Family.

Kathy LammThe Lamm Agency | Farmers Insurance

I've spoken to nearly all your team members and everyone is very professional and helpful. I appreciate all the ongoing support and look forward to expanding your services as our business grows.

Donna BawolskiHR Manager | Bandai America

I would like to take this opportunity to thank you for all the assistance you and your staff have provided to me over the past 2 and 1/2 years. Everyone at smplsolutions has been and continues to be helpful and prompt..

Tami WilliamsVP, Distributor Sales & Marketing | Williams Furnace Company

Toshiba’s IPedge is a reliable, high-quality IP business telephone system that is affordable, feature- rich and empowers us to provide a higher level of customer service. Toshiba and smplsolutions have exceeded our expectations

Steve7 For All Mankind

We appreciate the friendly and willing help we've received from your team over the years and we're glad we signed up for the full smplsolutions package. The support has been great.

Our Partners

Need a custom voice solution?

REQUEST A CONSULTATION