Cloud unified communications with customer relationship management integration: Customer experience – the total customer interaction with your company – is a primary combat zone for competitors in a service economy. Businesses like yours want ways to make their interactions with customers faster and frictionless. Our Cloud UC-CRM integrations do both.
Download a Simple Client to User Desktops - a Setup Wizard Does the Rest
- Enjoy the benefits of cloud delivery
- Predictable subscription pricing
- No upfront costs for hardware or software
- No extra cost for upgrades
- Scalability as your company grows
Interested in a CRM integration solution?
Speed Customer Interactions
Save Time & Reduce Errors With Click-To-Dial – Add Click-to-Dial, or Highlight-to-Dial, functionality to any web page or program by downloading a simple client-to-user desktop application that integrates with Max UC. Dialing with a single click is quick, convenient, and error-proof.
Personalize Service with Screen Pops Via CRM Integration – Integrate Max UC with your CRM by downloading a simple client-to-user desktop application. Users see callers’ contact info and a “screen pop” with customer info from the CRM database, enabling personalized service as soon as the call connects.
Protect Customer Data with Advanced “Embedded” CRM Integration – Proceed seamlessly with our deep and secure embedded integration between Max UC and Salesforce, Zendesk, or Zoho ensuring all customer data remains within the Salesforce, Zendesk, or Zoho environment for increased data security and compliance with data privacy rules.
Some kind words from our clients
Dr Chris CarterPartner - South OC Pediatric Dentistry & Orthodontics
“I have been happy to have the Bigleaf system in my office. We were having trouble using multiple TV's, voice over IP, and the internet all at the same time. Bigleaf has helped solve that problem.”
Jason BancroftDirector, Information Technology - Patrol One
“We use our phone service in our call center 24x7 / 365 days a year... we are very happy with smplVoice and prefer it over our previous solution. We appreciate all your team does for us, including data cloud backup and Internet aggregation.”
T.C. EvansDirector of Information Technology - Linc Systems
“In 2018 we took Spectrum VoIP and smplVoice toe-to-toe in feature & cost comparison and smplVoice won. We could not be happier with our decision, your onsite technicians, VoIP service and customer service have been exemplary.”
Kathy LammThe Lamm Agency | Farmers Insurance
“I've spoken to nearly all your team members and everyone is very professional and helpful. I appreciate all the ongoing support and look forward to expanding your services as our business grows.”
Robert MaslacCEO - Risk Management Group
“The Tech Team™ is a great group of people. They are patient and they are very helpful. Over the last decade, they have really become a part of the Risk Management Group Family.”
Rosella LocatelliCMO - Ferrari of Beverly Hills
“Your company provides quality solutions quickly, which has helped our locations communicate and run smoothly. Thank you for your qualitative services.”
Donna BawolskiHR Manager | Bandai America
“I would like to take this opportunity to thank you for all the assistance you and your staff have provided to me over the past 2 and 1/2 years. Everyone at smplsolutions has been and continues to be helpful and prompt..”
Tami WilliamsVP, Distributor Sales & Marketing | Williams Furnace Company
“Toshiba’s IPedge is a reliable, high-quality IP business telephone system that is affordable, feature- rich and empowers us to provide a higher level of customer service. Toshiba and smplsolutions have exceeded our expectations”
Steve7 For All Mankind
“We appreciate the friendly and willing help we've received from your team over the years and we're glad we signed up for the full smplsolutions package. The support has been great.”