Cloud Voice
Call Reports and Analytics
Turn every call into actionable insight
Turn What You “Don’t Know” into What you “Do” Know
When a prospect or customer gets in touch with your business over the phone, they want answers to their questions without any delay. Nearly 9 out of 10 people say their biggest gripe is not getting a human on the phone when they call for customer service. Plus, inbound calls are 10-15 times more likely to convert to revenue than web leads and form completions. Use call analytics to improve your business in more ways than one.
Talk to a voice specialist
Tell us a little about your business and a voice specialist will reach out to talk it through.
- A plan built around how your team actually works
- Help moving your existing phone numbers
- Setup and ongoing support from The Tech Team™
FAQ
Frequently Asked Questions
Everything you need to know. Can’t find an answer? The Tech Team™ is here to help.
Powered by smplsolutions
In 1996, we established smplsolutions® with a focus on delivering excellence in data networking and voice communication technologies. Since then, we have been committed to providing our customers with expert advice, advanced technical problem-solving, innovative engineering, ongoing maintenance/Help Desk, and the highest quality professional consulting services. As a one-stop partner, we offer cyber security, computer networking, vCIO and vCISO consulting services, cloud infrastructure and application hosting solutions, VoIP, backup and disaster recovery solutions, SD-WAN, video surveillance and access control, as well as fiber and low-voltage cabling. Our highly trained technicians, known as The Tech Team, are dedicated IT, VoIP, and cyber experts, always ready to assist you.
Our Partners
Best-in-class technology from the industry’s most trusted names.
Need a custom voice solution?
Talk to a voice specialist and get a solution built around your business.