Solutions
Contact Center
Harness the power of cloud-based ACD or rise to the power of cloud-based contact center
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Integrated ACD (Automatic Call Distribution)
To be competitive in a digitally connected economy, your company must provide the best possible customer experiences at every touchpoint and especially when customers call in to place orders or get assistance. That’s true even if you have a small help desk or customer care environment. And whether your employees work in the office or from home.
Our Integrated Automatic Call Distribution solution can help.
Cloud Contact Center
The smplVoice Cloud Contact Center Solution is designed to improve contact center operations by reducing IT reliance, streamlining workflow processes, simplifying training, and affecting better decisions through robust analytics and call reporting. When you trust our smplVoice solution – the only powerful, flexible and customizable platform built right into the VoIP network, your business can benefit from increased cost savings and profitability, easy deployment, remote workers and more.
Need a custom voice solution?
Talk to a voice specialist and get a solution built around your business.
FAQ
Frequently Asked Questions
Everything you need to know. Can’t find an answer? The Tech Team™ is here to help.
Powered by smplsolutions
In 1996, we established smplsolutions® with a focus on delivering excellence in data networking and voice communication technologies. Since then, we have been committed to providing our customers with expert advice, advanced technical problem-solving, innovative engineering, ongoing maintenance/Help Desk, and the highest quality professional consulting services. As a one-stop partner, we offer cyber security, computer networking, vCIO and vCISO consulting services, cloud infrastructure and application hosting solutions, VoIP, backup and disaster recovery solutions, SD-WAN, video surveillance and access control, as well as fiber and low-voltage cabling. Our highly trained technicians, known as The Tech Team, are dedicated IT, VoIP, and cyber experts, always ready to assist you.
Our Partners
Best-in-class technology from the industry’s most trusted names.
Need a custom voice solution?
Talk to a voice specialist and get a solution built around your business.
Request a Consultation or call (800) 943-7675