Work and collaborate from anywhere with smplVoice®. The next-gen business phone solution that provides a professional image from anywhere your business leads you. Easy to use and easy to administrate, all while providing reliable 99.999% uptime.
Robust Call Center to meet all your Customers Needs!
With ACD (Automated Call Distribution) employees can always answer customer calls. Our smplVoice® Cloud Contact Center solution meets the needs of all sizes of businesses, and allows agents to work from home, the road or the office. Whether you have a small number of help desk agents or hundreds of agents taking orders, incoming calls are handled quickly and efficiently.
Integration is the Rule Not the Exception
Today’s new cloud voice solutions integrate with business software like SalesForce, SugarCRM, Hubspot, Zendesk, Zoho, and others. Integration allows for customer account popups, logging of phone contacts, “Click To” outbound dialing, and more benefits which will lead to additional employee and customer satisfaction.
Need a custom voice solution?
UC Keeps You Connected No Matter Where You Are
Keeping you connected when you are away from your desk, away from the office or wish to replace your desk phone entirely. Use Unified Communications (UC) and free yourself to work from where you want to work. Make and receive business calls from your smartphone or desktop with just a click using the smplVoice® MaX UC app.
VIDEO & COLLABORATION
Make Your Web Meeting Something to be Proud Of
80% of business meetings now include remote employees, partners and customers. Video conferencing and web collaboration tools are must-haves to boost productivity and remain competitive in an always-on world. smplVoice® MaX Meeting makes it easy.
Some kind words from our clients
Dr Chris CarterPartner - South OC Pediatric Dentistry & Orthodontics
“I have been happy to have the Bigleaf system in my office. We were having trouble using multiple TV's, voice over IP, and the internet all at the same time. Bigleaf has helped solve that problem.”
Jason BancroftDirector, Information Technology - Patrol One
“We use our phone service in our call center 24x7 / 365 days a year... we are very happy with smplVoice and prefer it over our previous solution. We appreciate all your team does for us, including data cloud backup and Internet aggregation.”
T.C. EvansDirector of Information Technology - Linc Systems
“In 2018 we took Spectrum VoIP and smplVoice toe-to-toe in feature & cost comparison and smplVoice won. We could not be happier with our decision, your onsite technicians, VoIP service and customer service have been exemplary.”
Kathy LammThe Lamm Agency | Farmers Insurance
“I've spoken to nearly all your team members and everyone is very professional and helpful. I appreciate all the ongoing support and look forward to expanding your services as our business grows.”
Robert MaslacCEO - Risk Management Group
“The Tech Team™ is a great group of people. They are patient and they are very helpful. Over the last decade, they have really become a part of the Risk Management Group Family.”
Rosella LocatelliCMO - Ferrari of Beverly Hills
“Your company provides quality solutions quickly, which has helped our locations communicate and run smoothly. Thank you for your qualitative services.”
Donna BawolskiHR Manager | Bandai America
“I would like to take this opportunity to thank you for all the assistance you and your staff have provided to me over the past 2 and 1/2 years. Everyone at smplsolutions has been and continues to be helpful and prompt..”
Tami WilliamsVP, Distributor Sales & Marketing | Williams Furnace Company
“Toshiba’s IPedge is a reliable, high-quality IP business telephone system that is affordable, feature- rich and empowers us to provide a higher level of customer service. Toshiba and smplsolutions have exceeded our expectations”
Steve7 For All Mankind
“We appreciate the friendly and willing help we've received from your team over the years and we're glad we signed up for the full smplsolutions package. The support has been great.”