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Improve Customer Satisfaction with DID’s.
Imagine you’re trying to talk to a person within a business but have to go through an automated phone menu or human receptionist every time. After going through this process multiple times, you become annoyed and ask yourself, “why can’t I just reach this person directly?”
It’s probably because that company isn’t using Direct-Inward-Dialing service (DIDs). Other common names for DIDs are direct-dial numbers, direct dial, and direct dial-ins. Essentially, when someone says “reach me at my direct number,” this is what they’re referring to.
USA and Canada
smplVoice can provide DID’s for all of the US and Canada. DID’s can be used to directly connect to an individual or a department within a company. No longer will all calls have to go through a receptionist, answering service or automated attendant. Everyone in the company who wishes to have their own direct dial phone number will have one.
International DID’s
smplVoice can provide DID’s for 60 Internation countries and some nearly 9,000 unique area and city combinations. International inbound DID services give customers the ability to establish a local presence in international markets around the world, without the need to have a physical presence in that market. This service allows the customer to select DID number(s) in the desired market that will terminate calls to their physical location(s) in the U.S. and Canada.
International Toll-Free
International Toll-Free services provide customers the ability to establish a presence in international markets around the world without the need to have a physical presence in those markets. This service allows customers to select new numbers or port existing numbers in the desired market that will terminate calls to their physical locations in the U.S. and Canada.
Need a custom voice solution?
Talk to a voice specialist and get a solution built around your business.
FAQ
Frequently Asked Questions
Everything you need to know. Can’t find an answer? The Tech Team™ is here to help.
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In 1996, we established smplsolutions® with a focus on delivering excellence in data networking and voice communication technologies. Since then, we have been committed to providing our customers with expert advice, advanced technical problem-solving, innovative engineering, ongoing maintenance/Help Desk, and the highest quality professional consulting services. As a one-stop partner, we offer cyber security, computer networking, vCIO and vCISO consulting services, cloud infrastructure and application hosting solutions, VoIP, backup and disaster recovery solutions, SD-WAN, video surveillance and access control, as well as fiber and low-voltage cabling. Our highly trained technicians, known as The Tech Team, are dedicated IT, VoIP, and cyber experts, always ready to assist you.
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Need a custom voice solution?
Talk to a voice specialist and get a solution built around your business.
Request a Consultation or call (800) 943-7675