DID Direct-Inward-Dial

Next-gen voice solutions to power your business

Contact Us

Improve Customer Satisfaction with DID’s.

Imagine you’re trying to talk to a person within a business but have to go through an automated phone menu or human receptionist every time. After going through this process multiple times, you become annoyed and ask yourself, “why can’t I just reach this person directly?”

It’s probably because that company isn’t using Direct-Inward-Dialing service (DIDs). Other common names for DIDs are direct-dial numbers, direct dial, and direct dial-ins. Essentially, when someone says “reach me at my direct number,” this is what they’re referring to.

Learn More

USA and Canada

smplVoice can provide DID’s for all of the US and Canada. DID’s can be used to directly connect to an individual or a department within a company. No longer will all calls have to go through a receptionist, answering service or automated attendant. Everyone in the company who wishes to have their own direct dial phone number will have one.

Learn More

International DID’s

smplVoice can provide DID’s for 60 Internation countries and some nearly 9,000 unique area and city combinations. International inbound DID services give customers the ability to establish a local presence in international markets around the world, without the need to have a physical presence in that market. This service allows the customer to select DID number(s) in the desired market that will terminate calls to their physical location(s) in the U.S. and Canada.

Learn More

International Toll-Free

International  Toll-Free services provide customers the ability to establish a presence in international markets around the world without the need to have a physical presence in those markets.  This service allows customers to select new numbers or port existing numbers in the desired market that will terminate calls to their physical locations in the U.S. and Canada.

Learn More

Need a custom voice solution?

Powered by smplsolutions

Founded in 1996, smplsolutions® has focused on excellence as a data networking and communications technology company by providing its customers with expert advice, problem-solving resources, creative engineering, and high-quality professional services. The company serves as a one-stop shop for network security, computer networking, cloud solutions, data backup, disaster recovery, access control, video surveillance, fiber, and cabling necessities. Our highly trained technicians, The Tech Team™ are your team of networking and communications experts.

Learn More

Testimonials

Some kind words from our clients

Rosella LocatelliCMO - Ferrari of Beverly Hills

Your company provides quality solutions quickly, which has helped our locations communicate and run smoothly. Thank you for your qualitative services.

Robert MaslacCEO - Risk Management Group

The Tech Team™ is a great group of people. They are patient and they are very helpful. Over the last decade, they have really become a part of the Risk Management Group Family.

Kathy LammThe Lamm Agency | Farmers Insurance

I've spoken to nearly all your team members and everyone is very professional and helpful. I appreciate all the ongoing support and look forward to expanding your services as our business grows.

Donna BawolskiHR Manager | Bandai America

I would like to take this opportunity to thank you for all the assistance you and your staff have provided to me over the past 2 and 1/2 years. Everyone at smplsolutions has been and continues to be helpful and prompt..

Tami WilliamsVP, Distributor Sales & Marketing | Williams Furnace Company

Toshiba’s IPedge is a reliable, high-quality IP business telephone system that is affordable, feature- rich and empowers us to provide a higher level of customer service. Toshiba and smplsolutions have exceeded our expectations

Steve7 For All Mankind

We appreciate the friendly and willing help we've received from your team over the years and we're glad we signed up for the full smplsolutions package. The support has been great.

Our Partners

Need a custom voice solution?

REQUEST A CONSULTATION