Customer experience – the total customer interaction with your company – is a primary combat zone for competitors in a service economy. Businesses like yours want ways to stand above the competition and make their interactions with customers faster and frictionless. Our smplVoice cloud CRM (Customer Relationship Management) integrations provide both.
Integration
Contact UsHospitality Suite
Running a hospitality business comes with its own set of demands, complexities and challenges. Moving your communications to the cloud allows you to focus on delivering hospitality while improving productivity, automating guest services and maximizing revenue.
Microsoft Teams Integration
Our Direct Routing service transforms your Microsoft Teams application into an advanced business phone system, so you can make and take calls with external customers or vendors from the same Teams workspace you use for collaboration.
Toshiba Integration
Do you have old legacy Toshiba on-premise phone systems like the CIX or the IPedge? If you do and you want to add or start to migrate to the cloud, we have developed a custom integration between Toshiba and our smplVoice. You don’t have to throw out your Toshiba, we can help you make, receive and transfer calls back and forth between your legacy Toshiba and our cloud PBX smplVoice.
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In 1996, we established smplsolutions® with a focus on delivering excellence in data networking and voice communication technologies. Since then, we have been committed to providing our customers with expert advice, advanced technical problem-solving, innovative engineering, ongoing maintenance/Help Desk, and the highest quality professional consulting services. As a one-stop partner, we offer cyber security, computer networking, vCIO and vCISO consulting services, cloud infrastructure and application hosting solutions, VoIP, backup and disaster recovery solutions, SD-WAN, video surveillance and access control, as well as fiber and low-voltage cabling. Our highly trained technicians, known as The Tech Team, are dedicated IT, VoIP, and cyber experts, always ready to assist you.
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