Customer experience – the total customer interaction with your company – is a primary combat zone for competitors in a service economy. Businesses like yours want ways to stand above the competition and make their interactions with customers faster and frictionless. Our smplVoice cloud CRM (Customer Relationship Management) integrations provide both.
Integration
Contact UsHospitality Suite
Running a hospitality business comes with its own set of demands, complexities and challenges. Moving your communications to the cloud allows you to focus on delivering hospitality while improving productivity, automating guest services and maximizing revenue.
Microsoft Teams Integration
Our Direct Routing service transforms your Microsoft Teams application into an advanced business phone system, so you can make and take calls with external customers or vendors from the same Teams workspace you use for collaboration.
Toshiba Integration
Do you have old legacy Toshiba on-premise phone systems like the CIX or the IPedge? If you do and you want to add or start to migrate to the cloud, we have developed a custom integration between Toshiba and our smplVoice. You don’t have to throw out your Toshiba, we can help you make, receive and transfer calls back and forth between your legacy Toshiba and our cloud PBX smplVoice.
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Founded in 1996, smplsolutions® has focused on excellence as a data networking and communications technology company by providing its customers with expert advice, problem-solving resources, creative engineering, and high-quality professional services. The company serves as a one-stop shop for network security, computer networking, hosted PBX, cloud solutions, data backup, disaster recovery, video surveillance, fiber, and cabling necessities. Our highly trained technicians, The Tech Team are your team of networking and communications experts.
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