
Poly CCX 400
Support for the Poly CCX 400: specifications, how-to articles and setup help from The Tech Team™.
Specifications
CCX 400 specifications
- Poly HD Voice
- Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
- Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
- Poly NoiseBlockAI technology removes most background noise when using the speakerphone
- TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low delay audio packet transmission
- Adaptive jitter buffers
- 1 USB 2.0 Type-A (for media and storage applications)
- 2 RJ-45 (10/100/1000BASE-TX Mbps)
Support articles
CCX 400 how-to & troubleshooting
Setup, troubleshooting and product articles from HP's Poly support library.
Warranty4
Product information3
Cleaning & Maintenance2
Recovery & Backup1
Accounts & Logins1
Applications1
Product & Service Activation1
Compatibility & Availability1
Audio Controls & Speakers1
Security bulletins (25)
- Privilege Escalation of Poly Devices on the Android Platform
- Poly Voice – Potential Unauthorized Modification of WebUI using CSRF Attack
- Poly Voice – Potential Unauthorized Modification of WebUI using XSS Attack
- Poly Voice Devices (CCX, Trio, Edge E) – Potential Denial of Service
- Certain Poly Devices – Path Traversal Vulnerability - Arbitrary File Access by Unauthorized User
- Poly Video and Voice Devices - Potential Arbitrary Code Execution
- Certain Poly Trio & CCX Devices – Potential Remote Code Execution
- Bash shell arbitrary code execution on various polycom products
- Web UI is vulnerable to cross site request forgery (XSRF) GS-26327 & EN-7509
- Poly Systems - Microsoft Azure Active Directory Privilege Escalation Impact
- Rprm - improper restriction of xml external entity reference
- RealPresence WebSuite - Exposure of Private Personal Information to an Unauthorized Actor
- Poly systems - apache struts impact
- Poly systems - blueborne impact
- Poly systems - microsoft o365 tls version support
- Poly systems - samba and sambacry impact
- Poly systems - spectre and meltdown
- Poly systems - wannacry impact
- Poly systems - drown impact
- Poly systems dirty cow linux kernel impact
- Poly systems – solar winds impact
- Ccx - ui does not properly restrict user
- Unified communications - persistent cyber threats awareness
- RealPresence Resource Manager - Jboss Application Server Impact
- Vulnerability in apache log4j affecting poly systems
Software
Software & firmware updates
HP distributes Poly firmware through Poly Lens and its provisioning services rather than as direct downloads. The Tech Team™ can keep your phones current for you.
Software release notes
- Poly Voice Software 9.2 Release Notes
- Poly Voice Software 9.4.x Release Notes
- Poly Voice Software Release Notes
- Poly CCX Business Media Phones 9.4.0 Offer of Source for Open Sourse Software
- Poly CCX and Trio C60 Business Media Phones Certificate Updates 9-4-0
- Poly Voice Software Release Notes 9.0.x
- Poly Voice Software Release Notes 9.1.x
- Poly Unified Communication Software (UCS) 7 Release Notes
Related
More Poly CCX Series models

CCX Series · Business media phones
CCX 350
Support & downloads
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CCX 500
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CCX 505
Support & downloads
CCX Series · Business media phones
CCX 600
Support & downloads
CCX Series · Business media phones
CCX 700
Support & downloadsNeed help with your CCX 400?
Tell us a little about your business and a voice specialist will reach out to talk it through.
- A plan built around how your team actually works
- Help moving your existing phone numbers
- Setup and ongoing support from The Tech Team™
Poly and Polycom are trademarks of HP Inc. and its affiliates. Product information, manuals and support articles are published by HP (source) and provided here for reference by smplVoice. Manuals are HP’s original, unmodified files.

