Poly Edge E500, E550
Support for the Poly Edge E500, E550: how-to articles and setup help from The Tech Team™.
Support articles
Edge E500, E550 how-to & troubleshooting
Setup, troubleshooting and product articles from HP's Poly support library.
Audio Controls & Speakers7
Product information7
- Find serial numbers for Poly products
- Find the Poly Edge E Series phone serial number
- Poly Edge E500: Basic Phone Features
- Poly Edge E500: Hardware Overview
- Poly Glossary of Terminology and Abbreviations
- Product identifiers for the Poly Edge E series
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Warranty4
Video Quality & Conferencing4
Connecting Devices4
Hardware3
Power3
Video & Camera2
Cleaning & Maintenance2
Recovery & Backup1
Head Sets & Microphone1
Settings1
Product & Service Activation1
Compatibility & Availability1
Security bulletins (21)
- Poly Voice – Potential Unauthorized Modification of WebUI using CSRF Attack
- Poly Voice – Potential Unauthorized Modification of WebUI using XSS Attack
- Poly Voice Devices (CCX, Trio, Edge E) – Potential Denial of Service
- SIP Service Providers – Possible Impersonation of Poly Voice Device
- Certain Poly Devices – Path Traversal Vulnerability - Arbitrary File Access by Unauthorized User
- Bash shell arbitrary code execution on various polycom products
- Web UI is vulnerable to cross site request forgery (XSRF) GS-26327 & EN-7509
- Poly Systems - Microsoft Azure Active Directory Privilege Escalation Impact
- Rprm - improper restriction of xml external entity reference
- RealPresence WebSuite - Exposure of Private Personal Information to an Unauthorized Actor
- Poly systems - apache struts impact
- Poly systems - blueborne impact
- Poly systems - samba and sambacry impact
- Poly systems - spectre and meltdown
- Poly systems - wannacry impact
- Poly systems - drown impact
- Poly systems dirty cow linux kernel impact
- Poly systems – solar winds impact
- Unified communications - persistent cyber threats awareness
- RealPresence Resource Manager - Jboss Application Server Impact
- Vulnerability in apache log4j affecting poly systems
Software
Software & firmware updates
HP distributes Poly firmware through Poly Lens and its provisioning services rather than as direct downloads. The Tech Team™ can keep your phones current for you.
Software release notes
- Poly Voice Software (PVOS) Release Notes 8.6.x
- Poly Edge E Offer of Source for Open Source Software PVOS 8.5.0
- Poly Edge E Certificate Updates for PVOS 8.5.0
- Poly Voice Software (PVOS) Release Notes 8.1.x
- Poly Voice Software (PVOS) Release Notes 8.2.x
- Poly Voice Software (PVOS) Release Notes 8.3.x
- Poly Voice Software (PVOS) Release Notes 8.4.x
- Poly Voice Software (PVOS) Release Notes 8.5.x
Related
More Poly Edge E Series models
Edge E Series · Business desk phones
Edge E100
Support & downloads
Edge E Series · Business desk phones
Edge E220
Support & downloads
Edge E Series · Business desk phones
Edge E300, E320, E350
Support & downloads
Edge E Series · Business desk phones
Edge E400, E450
Support & downloadsNeed help with your Edge E500, E550?
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- Setup and ongoing support from The Tech Team™
Poly and Polycom are trademarks of HP Inc. and its affiliates. Product information, manuals and support articles are published by HP (source) and provided here for reference by smplVoice. Manuals are HP’s original, unmodified files.