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Using Ribbon Features on Yealink IP Phones V1.0

A Yealink document for the Yealink SIP-T28P (64 pages).

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About this document

About the Using Ribbon Features on Yealink IP Phones V1.0

A Yealink document for the Yealink SIP-T28P (64 pages). This is version 1.0, last updated by Yealink on April 3, 2026, and you can read it right here or download it.

The SIP-T28P has been discontinued by Yealink, but it's still widely used, and this document is still the reference for setting it up. The Tech Team™ supports end-of-life Yealink phones and can help you plan a replacement when you're ready.

SIP-T28P is end of life. Support options, dates and replacements

What’s inside

  1. Using Ribbon Features on Yealink IP Phones
  2. Introduction
  3. Registering a Ribbon Account
  4. Using Ribbon SCA
  5. State Indicator of Shared Line
  6. Configuring SCA Feature
  7. Using SLA-SCA
  8. Using MADN-SCA
  9. Using Ribbon Address Books
  10. Subscriber Open Provisioning Interface (SOPI)
  11. Using Ribbon Global Address Book (GAB)
  12. Using Ribbon Personal Address Book (PAB)
  13. Using Ribbon E911
  14. Configuring E911 Feature
  15. Configuring Phone’s Location
  16. Using Ribbon Emergency Instant Messages
  17. Configuring the Emergency Instant Messages
  18. Viewing the Emergency Instant Messages
  19. Using Ribbon One-Touch Call Park and Retrieve
  20. Configuring Call Park and Retrieve in FAC Mode
  21. Configuring a Call Park Key
  22. Using One-touch Call Park and Retrieve
  23. Using Ribbon Hot Desking/Hoteling
  24. Configuring Hot Desking/Hoteling Feature
  25. Using Hot Desking/Hoteling
  26. Using Ribbon Presence
  27. Configuring Presence Feature
  28. Presence Icons and Statuses
  29. Using Presence List

Phones covered

Yealink phones this document covers

FAQ

Questions about this document

Quick answers, and The Tech Team™ is a call away if you need more.

Need help with your SIP-T28P?

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Yealink and Yealink product names are trademarks of Yealink Network Technology Co., Ltd. Product information, images and documents are published by Yealink and provided here for reference by smplVoice. Firmware and documents are Yealink’s original, unmodified files.