Yealink EOL notice
Yealink EXP38 end of life
- Status
- End of Life
- End of sale
- Dec 31, 2015
- End of life
- Dec 31, 2020
End of Life · still supported
We still support the Yealink EXP38
Yealink has stopped supporting the EXP38, but plenty are still in use. The Tech Team™ keeps them working, and helps you move on only when it makes sense.
Setup & provisioning
Add, reset or re-provision EXP38 phones on your system, including new accounts and line keys.
Firmware & security
Install the last firmware Yealink released for the EXP38 and lock down its settings.
Troubleshooting
Registration failures, one-way audio, dropped calls, boot loops and factory resets.
Replace when you're ready
Matched to a current Yealink model and set up with your extensions and buttons.
Replacement optionsWhat it means
What end of life means for your EXP38
No longer sold
Yealink stopped selling the EXP38 on December 31, 2015. New units and spares get harder to source.
No more updates
No new firmware or security patches. Vulnerabilities found from now on stay unfixed.
No warranty or repairs
Warranty replacement and Yealink technical support end at end of life, so a failed phone has to be replaced.
It still works, for now
The phone keeps making calls, but provider, TLS and codec changes can break it without warning.
Recommended replacement
Replace the EXP38 with
- Current firmware and security updates
- Warranty and Yealink support coverage
- Newer codecs, Wi-Fi and Bluetooth on most models
- Setup and provisioning by The Tech Team™
Need help with your EXP38?
The Tech Team™ can provision, update and troubleshoot your Yealink phones, and move your office onto smplVoice cloud voice.
Yealink and Yealink product names are trademarks of Yealink Network Technology Co., Ltd. Product information, images and documents are published by Yealink (source) and provided here for reference by smplVoice. Firmware and documents are Yealink’s original, unmodified files.