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Yealink EOL notice

Yealink SIP-T20P end of life

The SIP-T20P is end of life. Here are Yealink’s official dates, what that means for your office, and what to replace it with.
Plan my upgrade SIP-T20P manuals & firmware
Yealink SIP-T20P
Status
End of Life
End of sale
Jan 1, 2015
End of life
Jan 1, 2020

End of Life · still supported

We still support the Yealink SIP-T20P

Yealink has stopped supporting the SIP-T20P, but plenty are still in use. The Tech Team™ keeps them working, and helps you move on only when it makes sense.

Get SIP-T20P support (800) 943-7675

Setup & provisioning

Add, reset or re-provision SIP-T20P phones on your system, including new accounts and line keys.

Firmware & security

Install the last firmware Yealink released for the SIP-T20P and lock down its settings.

Latest firmware

Troubleshooting

Registration failures, one-way audio, dropped calls, boot loops and factory resets.

Replace when you're ready

Matched to a current Yealink model and set up with your extensions and buttons.

Replacement options

What it means

What end of life means for your SIP-T20P

No longer sold

Yealink stopped selling the SIP-T20P on January 1, 2015. New units and spares get harder to source.

No more updates

No new firmware or security patches. Vulnerabilities found from now on stay unfixed.

No warranty or repairs

Warranty replacement and Yealink technical support end at end of life, so a failed phone has to be replaced.

It still works, for now

The phone keeps making calls, but provider, TLS and codec changes can break it without warning.

Last firmware published: SIP-T20P 9.73.0.50 - Firmware (November 3, 2025)

Recommended replacement

Replace the SIP-T20P with

The closest current Yealink models in the same class. The Tech Team™ can help you set up replacements and move your users over.
Yealink SIP-T31G
T3 Series

SIP-T31G

Dual-line entry level IP phone

Support & downloads
Yealink SIP-T33G
T3 Series

SIP-T33G

Cost-effective color screen IP phone

Support & downloads
  • Current firmware and security updates
  • Warranty and Yealink support coverage
  • Newer codecs, Wi-Fi and Bluetooth on most models
  • Setup and provisioning by The Tech Team™

Need help with your SIP-T20P?

The Tech Team™ can provision, update and troubleshoot your Yealink phones, and move your office onto smplVoice cloud voice.

Talk to a technician (800) 943-7675

Yealink and Yealink product names are trademarks of Yealink Network Technology Co., Ltd. Product information, images and documents are published by Yealink (source) and provided here for reference by smplVoice. Firmware and documents are Yealink’s original, unmodified files.