Polycom SoundPoint 400
Support for the Polycom SoundPoint 400: manuals, how-to articles and setup help from The Tech Team™.
Polycom has discontinued the SoundPoint 400.
It still works on smplVoice and The Tech Team™ still supports it. Replace with Edge E100, Edge E220 or Edge E300, E320, E350.
Models in this family
Replacement
Replacing a Polycom SoundPoint 400
Manuals
SoundPoint 400 manuals & guides
Administrator guides 4
- UC Software Administrator Guide 6.0.0PDF · Administrator guide · UC Software platform
- UC Software Administrator Guide 6.4.2PDF · Administrator guide · UC Software platform
- UC Software Administrator Guide 6.1.0PDF · Administrator guide · UC Software platform · on hp.com
- UC Software Administrator Guide 6.2.2PDF · Administrator guide · UC Software platform
User guides 2
Quick start guides 1
Support articles
SoundPoint 400 how-to & troubleshooting
Warranty4
Install, Update, & Uninstall2
Product information1
Product & Service Activation1
Security bulletins (19)
- PHP Vulnerabilities also known as "PHP2Shell"
- Bash shell arbitrary code execution on various polycom products
- Technical Bulletin 66743: Security Advisory Relating to Denial of Service Vulnerability on Soundpoint Ip and Soundstation Ip Phones
- Web UI is vulnerable to cross site request forgery (XSRF) GS-26327 & EN-7509
- Poly Systems - Microsoft Azure Active Directory Privilege Escalation Impact
- Rprm - improper restriction of xml external entity reference
- RealPresence WebSuite - Exposure of Private Personal Information to an Unauthorized Actor
- Poly systems - apache struts impact
- Poly systems - blueborne impact
- Poly systems - samba and sambacry impact
- Poly systems - spectre and meltdown
- Poly systems - wannacry impact
- Poly systems - drown impact
- Poly systems dirty cow linux kernel impact
- Poly systems – solar winds impact
- Poly systems – vxworks os “urgent/11” impact
- Unified communications - persistent cyber threats awareness
- RealPresence Resource Manager - Jboss Application Server Impact
- Vulnerability in apache log4j affecting poly systems
Software
Software & firmware updates
HP distributes Poly firmware through Poly Lens and its provisioning services rather than as direct downloads. The SoundPoint 400 no longer receives updates.
Related
More Polycom SoundPoint IP models
SoundPoint 200
Support & downloadsSoundPoint 300
Support & downloadsSoundPoint 500
Support & downloadsSoundPoint 600
Support & downloadsNeed help with your SoundPoint 400?
Tell us a little about your business and a voice specialist will reach out to talk it through.
- A plan built around how your team actually works
- Help moving your existing phone numbers
- Setup and ongoing support from The Tech Team™
Poly and Polycom are trademarks of HP Inc. and its affiliates. Product information, manuals and support articles are published by HP (source) and provided here for reference by smplVoice. Manuals are HP’s original, unmodified files.