Polycom VVX 500
Support for the Polycom VVX 500: manuals, how-to articles and setup help from The Tech Team™.
HP ended service for the VVX 500 on September 30, 2023.
It still works on smplVoice and The Tech Team™ still supports it. Replace with Edge E500, E550, CCX 505, CCX 600 or CCX 700.
End of life
VVX 500 end-of-life dates
End of sale
September 30, 2018
End of engineering support
September 30, 2023
End of service
September 30, 2023
Last software release
UC Software 5.9.8
Replacement
Replacing a Polycom VVX 500
Manuals
VVX 500 manuals & guides
Administrator guides 5
- UC Software 4.0.1 Administrator GuidePDF · Administrator guide · VVX 500/600
- UC Software Administrator Guide 6.4.2PDF · Administrator guide · UC Software platform
- UC Software Administrator Guide 6.0.0PDF · Administrator guide · UC Software platform
- UC Software Administrator Guide 6.1.0PDF · Administrator guide · UC Software platform · on hp.com
- UC Software Administrator Guide 6.2.2PDF · Administrator guide · UC Software platform
User guides 2
Quick start guides 3
Support articles
VVX 500 how-to & troubleshooting
Product information1
Software
Software & firmware updates
HP distributes Poly firmware through Poly Lens and its provisioning services rather than as direct downloads. The VVX 500 no longer receives updates; its final release was UC Software 5.9.8.
Related
More Polycom VVX Series models
VVX 101
Support & downloadsVVX 1500
Support & downloadsVVX 201
Support & downloadsVVX 300
HP service ended 2023
Support & downloadsVVX 301
Support & downloadsNeed help with your VVX 500?
Tell us a little about your business and a voice specialist will reach out to talk it through.
- A plan built around how your team actually works
- Help moving your existing phone numbers
- Setup and ongoing support from The Tech Team™
Poly and Polycom are trademarks of HP Inc. and its affiliates. Product information, manuals and support articles are published by HP (source) and provided here for reference by smplVoice. Manuals are HP’s original, unmodified files.