Skip to content
smplVoice

Yealink deployment guide

Yealink Skype for Business HD IP Phones Auto Provisioning Guide V9.11

Deployment and provisioning reference for the Yealink CP960 and CP960-WirelessMic: templates, parameters and rollout steps (61 pages).
Download PDF (3.6 MB) Get setup help

Loading document preview…

About this deployment guide

About the Skype for Business HD IP Phones Auto Provisioning Guide V9.11

Deployment and provisioning reference for the Yealink CP960 and CP960-WirelessMic: templates, parameters and rollout steps (61 pages). This is version 9.11, last updated by Yealink on December 10, 2025, and you can read it right here or download it.

These phones have been discontinued by Yealink, but they're still widely used, and this document is still the reference for setting them up. The Tech Team™ supports end-of-life Yealink phones and can help you plan a replacement when you're ready.

CP960 is end of sale. Support options, dates and replacements

What’s inside

  1. Introduction
  2. Getting Started
  3. Obtaining Configuration Files
  4. Obtaining Phone Information
  5. Provisioning Yealink Skype for Business Phones
  6. Auto Provisioning Process
  7. Major Tasks for Auto Provisioning
  8. An Instance of Auto Provision Configuration
  9. Managing Configuration Files
  10. Editing Common CFG File
  11. Editing MAC-Oriented CFG File
  12. Creating a New CFG File
  13. Encrypting Configuration Files
  14. Customizing Resource Files
  15. Configuring a Provisioning Server
  16. Preparing a Root Directory
  17. Configuring a TFTP Server
  18. Obtaining the Provisioning Server Address
  19. DHCP Options
  20. Phone Flash
  21. Triggering the Phone to Perform the Auto Provisioning
  22. Power On
  23. Repeatedly
  24. Weekly
  25. Auto Provision Now
  26. Multi-mode Mixed
  27. Auto Provisioning via Activation Code
  28. Downloading and Verifying Configurations
  29. Downloading Configuration Files
  30. Resolving and Updating Configurations
  31. Verifying Configurations
  32. Troubleshooting
  33. Glossary
  34. Appendix
  35. Configuring an FTP Server
  36. Configuring an HTTP Server
  37. Configuring a DHCP Server
  38. Configuring the DHCP Turbo
  39. Add the Option 66 via DHCP Turbo
  40. Add the Option 43 via DHCP Turbo

Phones covered

Yealink phones this deployment guide covers

Yealink CP960
CP960End of Sale
Yealink CP960-WirelessMic
CP960-WirelessMicEnd of Sale

Related

More Yealink deployment

All deployment

FAQ

Questions about this document

Quick answers, and The Tech Team™ is a call away if you need more.

Contact us (800) 943-7675

Need help with your CP960?

The Tech Team™ can provision, update and troubleshoot your Yealink phones, and move your office onto smplVoice cloud voice.

Talk to a technician (800) 943-7675

Yealink and Yealink product names are trademarks of Yealink Network Technology Co., Ltd. Product information, images and documents are published by Yealink and provided here for reference by smplVoice. Firmware and documents are Yealink’s original, unmodified files.