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Using Ribbon Features on Yealink IP Phones V1.0
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About this document
About the Using Ribbon Features on Yealink IP Phones V1.0
A Yealink document for the Yealink CP920 (64 pages). This is version 1.0, last updated by Yealink on April 3, 2026, and you can read it right here or download it.
The CP920 has been discontinued by Yealink, but it's still widely used, and this document is still the reference for setting it up. The Tech Team™ supports end-of-life Yealink phones and can help you plan a replacement when you're ready.
CP920 is end of sale. Support options, dates and replacementsWhat’s inside
- Using Ribbon Features on Yealink IP Phones
- Introduction
- Registering a Ribbon Account
- Using Ribbon SCA
- State Indicator of Shared Line
- Configuring SCA Feature
- Using SLA-SCA
- Using MADN-SCA
- Using Ribbon Address Books
- Subscriber Open Provisioning Interface (SOPI)
- Using Ribbon Global Address Book (GAB)
- Using Ribbon Personal Address Book (PAB)
- Using Ribbon E911
- Configuring E911 Feature
- Configuring Phone’s Location
- Using Ribbon Emergency Instant Messages
- Configuring the Emergency Instant Messages
- Viewing the Emergency Instant Messages
- Using Ribbon One-Touch Call Park and Retrieve
- Configuring Call Park and Retrieve in FAC Mode
- Configuring a Call Park Key
- Using One-touch Call Park and Retrieve
- Using Ribbon Hot Desking/Hoteling
- Configuring Hot Desking/Hoteling Feature
- Using Hot Desking/Hoteling
- Using Ribbon Presence
- Configuring Presence Feature
- Presence Icons and Statuses
- Using Presence List
Phones covered
Yealink phones this document covers
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FAQ
Questions about this document
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Yealink and Yealink product names are trademarks of Yealink Network Technology Co., Ltd. Product information, images and documents are published by Yealink and provided here for reference by smplVoice. Firmware and documents are Yealink’s original, unmodified files.