Yealink CP920
Touch-sensitive HD IP Conference Phone
End of Sale. See the EOL notice and replacement options- Brand
- Yealink
- Series
- CP Series (Conference)
- Model
- CP920
- Status
- End of Sale
- Documents
- 57 manuals & files
- Knowledge base
- 4 articles
End of Sale · still supported
We still support the Yealink CP920
Yealink has stopped selling the CP920, but plenty are still in use. The Tech Team™ keeps them working, and helps you move on only when it makes sense.
Setup & provisioning
Add, reset or re-provision CP920 phones on your system, including new accounts and line keys.
Firmware & security
Install the last firmware Yealink released for the CP920 and lock down its settings.
Latest firmwareTroubleshooting
Registration failures, one-way audio, dropped calls, boot loops and factory resets.
Replace when you're ready
Matched to a current Yealink model and set up with your extensions and buttons.
Replacement optionsOverview
About the Yealink CP920
and Yealink in its sole discretion will determine what fixes, if any, will be provided.
3) Yealink will not offer any New Features/Enhancements support after End-of-Life (EOL).
Gallery
CP920 product photos
Documents
CP920 manuals & downloads
Datasheets
1User Guides
1Admin Guides
2Quick Start Guides
3Deployment
2Other Downloads
21- Yealink SIP IP Phones XML Browser Developer's Guide V1.0PDFJun 15, 2026
- Yealink Configuration Encryption Tool User Guide V1.2PDFApr 3, 2026
- Calling and Connected Line Identification Presentation on Yealink IP PhonesPDFApr 3, 2026
- LDAP Directory on Yealink IP PhonesPDFApr 3, 2026
- Recovery Mode on Yealink IP Phones V86PDFApr 3, 2026
- Server Redundancy on Yealink IP PhonesPDFApr 3, 2026
Show 15 more other downloadsShow fewer
- OpenVPN Feature on Yealink IP Phones V1.0PDFApr 3, 2026
- Using Security Certificates on Yealink IP Phones V1.0.pdfFILEApr 3, 2026
- Using Ribbon Features on Yealink IP Phones V1.0PDFApr 3, 2026
- Using Enhanced DSS Keys on Yealink IP Phones V1.0PDFApr 3, 2026
- VLAN Feature on Yealink IP PhonesPDFApr 3, 2026
- Yealink 802.1X AuthenticationPDFApr 3, 2026
- Yealink Configuration Generator Tool User Guide V86PDFApr 3, 2026
- Instructions on Yealink's SDK for Yealink Android Phones V1.4PDFDec 3, 2025
- Yealink IP Phone Features Integrated with BroadSoft UC-One User Guide V1.3.pdfFILEOct 21, 2025
- Yealink SIP Phones Integrated with Metaswitch Configuring Guide V1.5PDFOct 21, 2025
- Yealink SIP Phones Integrated with Metaswitch CommPortal Phone Applications User Guide V1.6PDFOct 21, 2025
- Yealink Regulatory Notice V1.2PDFOct 21, 2025
- Yealink Limited WarrantyPDFOct 21, 2025
- Yealink Limited Warranty for the European Union and UKPDFOct 21, 2025
- Yealink IP Phones Deployment Guide for BroadSoft UC-One Environment V1.6PDFOct 21, 2025
Firmware
CP920 firmware & release notes
- CP920 78.86.0.160 - Firmware & Release NoteROMReleased Dec 29, 2025Withdrawn by Yealink
Knowledge base
CP920 how-to articles
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Support & downloadsNeed help with your CP920?
The Tech Team™ can provision, update and troubleshoot your Yealink phones, and move your office onto smplVoice cloud voice.
Yealink and Yealink product names are trademarks of Yealink Network Technology Co., Ltd. Product information, images and documents are published by Yealink (source) and provided here for reference by smplVoice. Firmware and documents are Yealink’s original, unmodified files.