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Yealink user guide

Yealink SIP-T21P & SIP-T21 User Guide V72 1

Yealink's user guide for the Yealink SIP-T21P, covering everyday calling, contacts, voicemail and phone settings (142 pages).

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About this user guide

About the SIP-T21P & SIP-T21 User Guide V72 1

Yealink's user guide for the Yealink SIP-T21P, covering everyday calling, contacts, voicemail and phone settings (142 pages). This copy, last updated by Yealink on October 24, 2025, and you can read it right here or download it.

The SIP-T21P has been discontinued by Yealink, but it's still widely used, and this document is still the reference for setting it up. The Tech Team™ supports end-of-life Yealink phones and can help you plan a replacement when you're ready.

SIP-T21P is end of life. Support options, dates and replacements

What’s inside

  1. About This Guide
  2. In This Guide
  3. Summary of Changes
  4. Changes for Release 72, Guide Version 72.1
  5. Changes for Release 71, Guide Version 71.91
  6. Changes for Release 71, Guide Version 71.90
  7. Overview
  8. Hardware Component Instructions
  9. Icon Instructions
  10. LED Instructions
  11. User Interfaces
  12. Phone User Interface
  13. Web User Interface
  14. Documentations
  15. Getting Started
  16. Packaging Contents
  17. Phone Installation
  18. Phone Initialization
  19. Phone Status
  20. Basic Network Settings
  21. Registration
  22. Idle Screen
  23. Customizing Your Phone
  24. General Settings
  25. Contrast
  26. Language
  27. Time & Date
  28. Administrator Password
  29. Key as Send
  30. Keypad Lock
  31. Audio Settings
  32. Volume
  33. Ring Tones
  34. Contact Management
  35. Directory
  36. Local Directory
  37. Blacklist
  38. Remote Phone Book
  39. Call History Management
  40. System Customizations

Phones covered

Yealink phones this user guide covers

FAQ

Questions about this document

Quick answers, and The Tech Team™ is a call away if you need more.

Need help with your SIP-T21P?

The Tech Team™ can provision, update and troubleshoot your Yealink phones, and move your office onto smplVoice cloud voice.

Yealink and Yealink product names are trademarks of Yealink Network Technology Co., Ltd. Product information, images and documents are published by Yealink and provided here for reference by smplVoice. Firmware and documents are Yealink’s original, unmodified files.