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Yealink user guide

Yealink T2 Series IP Phones User Guide V86.15

Yealink's user guide for the Yealink SIP-T21(P) E2 and SIP-T21P, covering everyday calling, contacts, voicemail and phone settings (109 pages).

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About this user guide

About the T2 Series IP Phones User Guide V86.15

Yealink's user guide for the Yealink SIP-T21(P) E2 and SIP-T21P, covering everyday calling, contacts, voicemail and phone settings (109 pages). This is version 86.15, last updated by Yealink on October 23, 2025, and you can read it right here or download it.

These phones have been discontinued by Yealink, but they're still widely used, and this document is still the reference for setting them up. The Tech Team™ supports end-of-life Yealink phones and can help you plan a replacement when you're ready.

SIP-T21(P) E2 is end of sale. Support options, dates and replacements

What’s inside

  1. Before You Begin
  2. Related Documentation
  3. Summary of Changes
  4. Changes for Release V86, Guide Version V86.15
  5. Getting Started
  6. Hardware Overview
  7. T2X Series Hardware
  8. Power LED Indicator
  9. Line Key LED
  10. Screen and Icons
  11. Idle Screen
  12. Calls Screen
  13. Icons in the Status Bar
  14. Line Key Icons
  15. Entering Characters
  16. Call Features
  17. Changing the Default Account
  18. Placing Calls
  19. Placing a Call from the Dialer
  20. Placing Multiple Calls
  21. Placing a Call with a Speed Dial Key
  22. Placing a Call Back to the Last Incoming Number
  23. Redialing a Number
  24. Dialing a Hotline Number
  25. Placing an International Call
  26. Placing a Call from the Call History
  27. Placing a Call from the Directory
  28. Placing an Anonymous Call
  29. Placing Calls to Google Contacts
  30. Placing an Emergency Call from a Locked Phone
  31. Answering Calls
  32. Answering a Call
  33. Answering a Call When in a Call
  34. Answering a Call Automatically
  35. Switching Among the Handset, Speakerphone and Headset Modes
  36. Disabling Call Waiting
  37. Silencing or Rejecting Incoming Calls
  38. Silencing a Call
  39. Rejecting a Call Manually
  40. Rejecting Anonymous Calls

Phones covered

Yealink phones this user guide covers

Related

More Yealink user guides

FAQ

Questions about this document

Quick answers, and The Tech Team™ is a call away if you need more.

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Yealink and Yealink product names are trademarks of Yealink Network Technology Co., Ltd. Product information, images and documents are published by Yealink and provided here for reference by smplVoice. Firmware and documents are Yealink’s original, unmodified files.