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Yealink EOL notice

Yealink CP960-WirelessMic end of life

The CP960-WirelessMic is end of sale. Here are Yealink’s official dates, what that means for your office, and what to replace it with.
Plan my upgrade CP960-WirelessMic manuals & firmware
Yealink CP960-WirelessMic
Status
End of Sale
End of sale
Not published
End of life
Not published

End of Sale · still supported

We still support the Yealink CP960-WirelessMic

Yealink has stopped selling the CP960-WirelessMic, but plenty are still in use. The Tech Team™ keeps them working, and helps you move on only when it makes sense.

Get CP960-WirelessMic support (800) 943-7675

Setup & provisioning

Add, reset or re-provision CP960-WirelessMic phones on your system, including new accounts and line keys.

Firmware & security

Install the last firmware Yealink released for the CP960-WirelessMic and lock down its settings.

Latest firmware

Troubleshooting

Registration failures, one-way audio, dropped calls, boot loops and factory resets.

Replace when you're ready

Matched to a current Yealink model and set up with your extensions and buttons.

Replacement options

What it means

What end of life means for your CP960-WirelessMic

No longer sold

Yealink stopped selling the CP960-WirelessMic. New units and spares get harder to source.

Updates ending

Firmware and security fixes continue until end of life, then stop.

Limited repairs

Warranty replacement and Yealink technical support end at end of life, so a failed phone has to be replaced.

It still works, for now

The phone keeps making calls, but provider, TLS and codec changes can break it without warning.

Last firmware published: CP960 73.86.0.160 - Firmware & Release Note (December 29, 2025)

Recommended replacement

Replace the CP960-WirelessMic with

The closest current Yealink model in the same class. The Tech Team™ can help you set up replacements and move your users over.
Yealink CP965
CP Series (Conference)

CP965

Flagship conference phone for medium to large rooms

Support & downloads
  • Current firmware and security updates
  • Warranty and Yealink support coverage
  • Newer codecs, Wi-Fi and Bluetooth on most models
  • Setup and provisioning by The Tech Team™

Need help with your CP960-WirelessMic?

The Tech Team™ can provision, update and troubleshoot your Yealink phones, and move your office onto smplVoice cloud voice.

Talk to a technician (800) 943-7675

Yealink and Yealink product names are trademarks of Yealink Network Technology Co., Ltd. Product information, images and documents are published by Yealink (source) and provided here for reference by smplVoice. Firmware and documents are Yealink’s original, unmodified files.