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Yealink user guide

Using Yealink CP960 As A Zoom Rooms Controller

Yealink's user guide for the Yealink CP960 and CP960-WirelessMic, covering everyday calling, contacts, voicemail and phone settings (10 pages).

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About this user guide

About the Using Yealink CP960 As A Zoom Rooms Controller

Yealink's user guide for the Yealink CP960 and CP960-WirelessMic, covering everyday calling, contacts, voicemail and phone settings (10 pages). This copy, last updated by Yealink on September 5, 2025, and you can read it right here or download it.

These phones have been discontinued by Yealink, but they're still widely used, and this document is still the reference for setting them up. The Tech Team™ supports end-of-life Yealink phones and can help you plan a replacement when you're ready.

CP960 is end of sale. Support options, dates and replacements

What’s inside

  • Getting to know the phone
  • Making, answering, holding and transferring calls
  • Contacts, call history and voicemail
  • Personalizing ring tones, display and keys

Phones covered

Yealink phones this user guide covers

FAQ

Questions about this document

Quick answers, and The Tech Team™ is a call away if you need more.

Need help with your CP960?

The Tech Team™ can provision, update and troubleshoot your Yealink phones, and move your office onto smplVoice cloud voice.

Yealink and Yealink product names are trademarks of Yealink Network Technology Co., Ltd. Product information, images and documents are published by Yealink and provided here for reference by smplVoice. Firmware and documents are Yealink’s original, unmodified files.