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IP-ready platform

Toshiba Strata CIX support

IP-ready CIX40 through CIX1200 platforms with SIP trunking and a deep application catalog.
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Overview

About the Toshiba Strata CIX

The Strata CIX (Communication Integrated eXchange) was Toshiba's second-generation IP platform, first shipped as the CIX200 Release 3.0 in 2005. It uses peer-to-peer IP based on the MEGACO+ protocol and added SIP phone compatibility, which let businesses mix digital desk phones, IP phones and remote workers on one system.

The family covers almost every size of business. The CIX40 (2006) replaced the CTX28, and the range scales through the CIX100, CIX200 and CIX670 up to the CIX1200, with room for up to 440 trunks, 1,000 telephones and 1,152 ports. That flexibility is why so many CIX systems are still in daily use.

What we help with

  • SIP trunk setup and carrier changes
  • IP5000 and DP5000 telephone programming
  • Hot desking, FeatureFlex and mobility features
  • Micro MAS, Stratagy and voicemail support
  • Call Manager, TASKE and ACD applications
  • Network, VLAN and remote-worker troubleshooting

Models

Strata CIX models at a glance

CIX40
Small-office platform introduced in 2006; Release 2 raised capacity to 11 trunks and 24 IP channels
CIX100 · CIX200
Mid-size platforms; the CIX200 R3.0 launched the family in 2005
CIX670
Large multi-cabinet platform
CIX1200
Flagship: up to 440 trunks, 1,000 telephones and 1,152 ports

Timeline

Strata CIX release history

  1. 2005

    CIX200 Release 3.0 introduces MEGACO+ peer-to-peer IP and SIP phone compatibility.

  2. 2006

    Release 4.1 adds VLAN support, new Caller ID cards, Strata Net per-port licensing, FeatureFlex hot-desking and TAPI Outlook integration.

  3. 2007–08

    Release 4.2 improves Caller ID and SIP phone features and integrates eManager keystrip printing.

  4. R5.0–5.1

    Releases 5.0 and 5.1 bring IP Hot Desk mobility and SIP trunking.

Phones

Phones that work with the Strata CIX

Toshiba 5000 Series17 modelsDP5000 digital and IP5000 IP telephones, Toshiba's last and most capable handset generation.Toshiba 3200 Series7 modelsSilver-framed DKT3200 digital telephones, a 2005 refresh of the 3000 series.Toshiba 3000 Series7 modelsDKT3000 digital telephones introduced with the Strata CTX in 2002.Toshiba 2000 Series15 modelsDKT2000 digital desk phones, cordless CT and DECT handsets, and IPT2000 IP phones.Toshiba 1000 Series1 modelsThe IPT1020-SD, one of Toshiba's first IP desk telephones.Toshiba 4000 Series1 modelsThe IP4100-DECT, a SIP DECT cordless system for the Strata CIX and IPedge.Toshiba Headsets & add-on modulesCertified GN Netcom and Jabra headsets, add-on modules and DSS consoles.

Documentation

Strata CIX manuals & bulletins

All 20 documents

Thinking about what comes after your Strata CIX?

CIX owners often move to the cloud in stages. smplVoice can take over SIP trunking and remote users first, then replace the cabinet when the time is right.

Migration options

Other Toshiba systems

Strata DKStrata CTXIPedgeVoicemail & messagingStrata history & comparison

FAQ

Toshiba Strata CIX FAQ

Straight answers from the technicians who support these systems every week.

Contact us (800) 943-7675

Need help with your Toshiba Strata CIX?

Certified technicians, former Toshiba staff among them, supporting Strata and IPedge systems since 1996. Remote or onsite, nationwide.

Get Toshiba support (800) 943-7675