Converged telephony
Toshiba Strata CTX support
Overview
About the Toshiba Strata CTX
Toshiba launched the Strata CTX in 2002 to replace the top of the DK range: the CTX100 took over from the DK40i and the CTX670 from the DK424i. The new platform added capacity, networking between sites and much tighter voicemail integration, and it introduced the 3000-series digital telephones and a dedicated Attendant Console.
The CTX is a transitional platform. It still runs digital DKT phones on ordinary station wiring, but it was also Toshiba's first real step toward IP, with IPT telephones, the SoftIPT softphone and SpectraLink wireless handsets. Many CTX sites today are a mix of both, which makes troubleshooting a job for someone who knows each side.
What we help with
- WinCTX and on-site programming changes
- Voicemail, auto-attendant and ACD integration
- SoftIPT and IPT telephone registration issues
- Cordless DKT2204-CT / DKT2304-CT replacements
- Attendant Console setup and repair
- Card, cabinet and power-supply replacement
Models
Strata CTX models at a glance
- CTX28
- Compact system introduced in 2004, replacing the DK14
- CTX100
- Mid-size platform introduced in 2002, replacing the DK40i
- CTX670
- Large platform introduced in 2002, replacing the DK424i; rack-mount cabinets from 2004
Timeline
Strata CTX release history
2002
CTX100 and CTX670 launch with 3000-series phones, the Attendant Console and an ACD server with OAISYS applications.
2003
SpectraLink wireless phones, DKT2204-CT and DKT2304-CT cordless handsets and the SoftIPT client are added.
2004
Release 2.2 introduces the compact CTX28, 2000-series IP telephones and rack-mountable CTX670 cabinets.
2005
The Strata CIX arrives as the CTX's IP-native successor.
Phones
Phones that work with the Strata CTX
Documentation
Strata CTX manuals & bulletins
- PDFCTX28 Phone System Sales BulletinPDFBulletinJun 2004
- PDFWINCTX Off-Line Programming R2 21 Tech BulletinPDFBulletinMar 2004
- PDFCTX670 vs DK424i vs DK424 ComparisonPDFComparisonDec 2001
Thinking about what comes after your Strata CTX?
CTX systems are often the first ones owners decide to retire, because the IP side is showing its age. smplVoice can replace the CTX outright or run alongside it while you move departments over.
Other Toshiba systems
FAQ
Toshiba Strata CTX FAQ
Straight answers from the technicians who support these systems every week.
Need help with your Toshiba Strata CTX?
Certified technicians, former Toshiba staff among them, supporting Strata and IPedge systems since 1996. Remote or onsite, nationwide.