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Messaging

Toshiba Voicemail & messaging support

Stratagy ES, IVP8, iES16/iES32, MAS, Micro MAS, GVMU and LVMU messaging platforms.
Request Voicemail & messaging support Replacement options

Overview

About the Toshiba Voicemail & messaging

Every Toshiba generation shipped with its own voicemail options, and many offices still run two or three of them over the years. Some sit inside the phone system as a card ('in-skin'); others are separate servers that connect to it.

Voicemail is usually the first thing to fail on an older Toshiba system: hard drives and compact-flash cards wear out, and the PCs that host the external units age out. We repair, rebuild and reprogram every Toshiba messaging platform, and we can move your greetings and auto-attendant to smplVoice when you are ready.

What we help with

  • Mailbox and passcode resets
  • Auto-attendant menus and holiday greetings
  • Failed drives, compact-flash cards and host PCs
  • Message-waiting light and integration problems
  • Unified messaging with Outlook and Exchange
  • Moving greetings and menus to a new system

Models

Voicemail & messaging models at a glance

Stratagy IVP8
In-skin card (2002); Release 2 in 2004 added storage and faster data rates
Stratagy iES32 · iES16
Feature-rich in-skin units (2002) and the compact-flash iES16 (2005)
Stratagy ES48 · ES96R2
External voicemail servers (2003), up to 96 ports
MAS · Micro MAS
Media Application Server (2005, 4–32 ports) and Micro MAS (2007, 2–8 ports)
GVMU / GVPH · LVMU
Units from 2006–07 that replaced the IVP8

Timeline

Voicemail & messaging release history

  1. 2002

    Stratagy IVP8 and iES32 put voicemail inside the phone system.

  2. 2003

    Stratagy ES48 and ES96 external voicemail servers arrive.

  3. 2005

    iES16 (compact flash) and the Strata Media Application Server launch.

  4. 2006–07

    GVMU/GVPH and LVMU replace the IVP8; Micro MAS arrives for the CIX.

Phones

Phones that work with the Voicemail & messaging

Toshiba 5000 Series17 modelsDP5000 digital and IP5000 IP telephones, Toshiba's last and most capable handset generation.Toshiba 3200 Series7 modelsSilver-framed DKT3200 digital telephones, a 2005 refresh of the 3000 series.Toshiba 3000 Series7 modelsDKT3000 digital telephones introduced with the Strata CTX in 2002.Toshiba 2000 Series15 modelsDKT2000 digital desk phones, cordless CT and DECT handsets, and IPT2000 IP phones.

Documentation

Voicemail & messaging manuals & bulletins

All 17 documents

Thinking about what comes after your Voicemail & messaging?

smplVoice includes voicemail-to-email, a cloud auto attendant and visual voicemail in the app, so retiring an aging Stratagy or MAS box also removes a common point of failure.

Migration options

Other Toshiba systems

Strata DKStrata CTXStrata CIXIPedgeStrata history & comparison

FAQ

Toshiba Voicemail & messaging FAQ

Straight answers from the technicians who support these systems every week.

Contact us (800) 943-7675

Need help with your Toshiba Voicemail & messaging?

Certified technicians, former Toshiba staff among them, supporting Strata and IPedge systems since 1996. Remote or onsite, nationwide.

Get Toshiba support (800) 943-7675