Toshiba to smplVoice
Replace your Toshiba phone system without the disruption
Why now
Why Toshiba owners are moving
A well-kept Toshiba can run for a long time, and we’ll keep supporting yours as long as it makes sense. But the platform is frozen: no new software, no new phones, and a shrinking pool of parts. Sooner or later a failed card or power supply turns into an emergency.
Planning the move on your own schedule is cheaper and calmer than doing it after an outage. smplVoice gives you the features Toshiba users rely on (line buttons, paging, auto attendant, voicemail and call groups) plus mobile and desktop apps, voicemail-to-email and reporting.
- Toshiba stopped making phone systems in 2017 and its support ended in 2021
- Parts are now refurbished stock that gets harder to find each year
- No security updates for IPedge or CIX software
- Remote and mobile work are bolted on, not built in
- Every repair is a cost with no end date
Your options
Three ways to move off Toshiba
Full replacement
Swap the cabinet and phones for smplVoice and new Yealink phones in one planned cutover. Simplest to run afterwards.
Phased migration
Move a department or location at a time while the Toshiba keeps running for everyone else.
Keep some Toshiba phones
We've connected smplVoice to existing Toshiba CIX and IPedge systems, so digital phones can stay in place while you modernize.
About Toshiba integrationHow it works
A Toshiba migration, step by step
- 01
Audit
We document your Toshiba programming: extensions, ring groups, auto-attendant menus, voicemail boxes and lines.
- 02
Design
Each Toshiba phone is matched to a Yealink model, and call flows are rebuilt in smplVoice.
- 03
Port
Your existing phone numbers are ported to smplVoice. You keep every number.
- 04
Pre-provision
New phones are set up with each user's extension and buttons before installation.
- 05
Cut over
Switch-over is scheduled around your hours, with technicians on hand.
Phone matching
Your Toshiba phone, and what replaces it
FAQ
Toshiba migration FAQ
Straight answers from the technicians who support these systems every week.
Ready to plan your move off Toshiba?
Get a free migration plan with phone matching, number porting and a cutover date that suits you.