Digital key systems
Toshiba Strata DK support
Overview
About the Toshiba Strata DK
The Strata DK line is where most Toshiba customers started. Launched at the end of the 1980s, it grew into a full family of digital key systems: the DK8, DK14 and DK16/DK16e for small offices, the DK24, DK40 and DK40i for growing sites, and the DK56, DK96, DK280 and DK424/DK424i for larger locations.
Thirty years later a surprising number of these cabinets are still in service. They are simple, stable and hard to kill, which is exactly why owners keep them. What wears out is everything around them: the people who remember how to program them, spare cards and handsets, and power supplies that have run for decades. That is the gap we fill.
What we help with
- Lost or forgotten programming passwords
- Adding, moving and renaming extensions
- Night mode, ring groups and after-hours routing
- Dead cards, power supplies and failed handsets
- New or refurbished DKT telephones and cards
- Voicemail and auto-attendant changes
Models
Strata DK models at a glance
- DK8 · DK14 · DK16 · DK16e
- Compact systems for small offices; the DK16e added Release 3 features
- DK24 · DK40 · DK40i
- Mid-size key systems; the DK40i was later succeeded by the CTX100
- DK56 · DK96
- The original architecture the rest of the DK family was built on
- DK280
- Modular cabinet system, with ACD/MIS added in Release 2 (1994)
- DK424 · DK424i
- The largest DK platforms; the DK424i was succeeded by the CTX670
Timeline
Strata DK release history
1992
DK16 arrives with Release 4, bringing digital telephones and data switching to small offices.
1993
The entry-level DK8 and the modular DK280 join the family.
1994
Release 2 adds ACD and MIS reporting to the DK280.
1996
Release 3.0 brings Multiple Directory Numbers, Caller ID and TAPI, plus the new DK16e.
1997–98
Product-line refresh, PC-based telephones and ISDN PRI support.
Phones
Phones that work with the Strata DK
Documentation
Strata DK manuals & bulletins
- PDFCTX670 vs DK424i vs DK424 ComparisonPDFComparisonDec 2001
- PDFDK14, 16, 16e, 40, 40i, 280, 424, 424i 2000-Series Digital Phone User GuidePDFManualSep 2000635 KB
- PDFDK14, DK16, 16e, DK40, 40i, DK280, DK424 System User GuidePDFManualMay 1999368 KB
- PDFDK8, DK16 1000, 2000-Series Digital Phone LCD Features User GuidePDFManualMar 1993233 KB
- PDFDK8, DK16 1000, 2000-Series Digital Phone User GuidePDFManualMar 1993354 KB
- PDFDK8, DK16 Add-On Module & DSS Console User GuidePDFManualMar 1993163 KB
- PDFToshiba Perception 4000 Programming ManualPDFManualDec 19931.1 MB
- PDFToshiba Strata DK24 DK56 DK96 Install and Maint ManualPDFManual19932 MB
- PDFDK24, 56, 96 1000, 2000-Series Digital Phone LCD Features User GuidePDFManualSep 1992245 KB
- PDFDK24, 56, 96 1000, 2000-Series Digital Phone User GuidePDFManualSep 1992387 KB
- PDFDK24, 56, 96 DSS Console User GuidePDFManualSep 1992126 KB
- PDFDK24, 56, 96 Electronic Phone LCD Features User GuidePDFManualSep 1992227 KB
Thinking about what comes after your Strata DK?
A Strata DK can keep running for years with good parts support. When you are ready to move on, smplVoice replaces the cabinet with cloud calling and modern Yealink phones, and your numbers come with you.
Other Toshiba systems
FAQ
Toshiba Strata DK FAQ
Straight answers from the technicians who support these systems every week.
Need help with your Toshiba Strata DK?
Certified technicians, former Toshiba staff among them, supporting Strata and IPedge systems since 1996. Remote or onsite, nationwide.